1. Information on EU Users

The EU General Data Protection Regulation (“GDPR”) comes into force across the European Union on 25th May 2018 and brings with it the most significant changes to data protection law. The new regulation aims to standardize data protection laws and processing across the EU; affording individuals stronger, more consistent rights to access and control their personal information.

  • Data Protection
  1.  You have the right to request an explanation of the information that Flex Taxis has about you and how flex uses that information.
  2. You also have the right to receive a copy of the information that Flex Taxis collects about you.
  • Data Correction

    If you believe the information is inaccurate, you have the right to request correction of your information.

  • Data Retention & Erasure

    You may request deletion of their accounts at any time. The personal information is stored, archived and destroyed compliantly and ethically upon your request. We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation and are aware of when this and other data subject’s rights apply; along with any exemptions, response timeframes and notification responsibilities.

  • Objections and complaints
    You have the right to object to Flex Taxis processing of personal data for marketing purpose. Upon request, they should unsubscribe from all subsequent marketing materials
  • Information collected
    • Information about you is required in order to communicate with customers, drivers and other partners about the bookings, transaction and earnings.
    • Information about you is required to provide copies of such information for administrative and legal purposes if requested by relevant authorities.
    • Flex Taxis may disclose your details with the law in case of threats for the safety of users and others.
    • Flex Taxis collect and use personal information to the extent necessary for the interests of other persons.
    • Flex Taxis collects information in order to update the client about the driver details, vehicles and journeys.
    • You also have the right to receive a copy of the information that Flex Taxis collects about you.

If you have questions or queries regarding Driver Policy, please contact us at 019962467782 or by email at

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Company Registration No. 10872858 | High  Road Broxbourne, Hertfordshire, EN10 6HS | Flex Taxis Ltd |   All Rights Reserved   ©   2019