Flex Taxis is the holder of the driver’s personal information. This policy describes our data privacy practices, including what type of information is gathered and how we safeguard your personal information. The term "us" or "we" refer to the owner of the Flex Taxis.
Personal Information: This may include your name, email, phone number, login name and password, address, payment or banking information. We collect and process personal data for the purpose of connecting passengers with driver’s details. We use this information for billing purposes as well. If we have trouble, we will use this information to contact you. Please note that we will not use your personal information for anything other than what you have intended it for. Please be aware that if you prefer not to provide us with your Personal Information, because such information may be necessary for us to provide certain services, we may not be able to, or may choose not to, make such services available to you.
Information about vehicles: Driver’s license, profession, identity documents and criminal convictions and offences are processed to determine the compliance with the legal requirements and the suitability of pursuing a profession as a taxi driver.
Driver’s license, photo, profession and identity documents: As the driver's details are sent to the client after the job is accepted by the driver, we required driver’s photo, name and vehicle details for the passengers to identify driver and vehicle.
Working with Flex Taxis and other Taxi Companies: Drivers can work with Flex Taxis and other Taxi Companies at the same time. However, while drivers are working with Flex Taxis, they must not wear badges on their cars and have signs from other Taxi Companies.
Payment Information: To make sure Drivers get paid, we keep information about Drivers’ bank details.
Sharing between Client and Driver: As prior mentioned, drivers see the pick-up location that the passenger has provided. The passenger sees a driver’s vehicle information and real-time location as the driver approaches the pick-up location. We do not share your phone number or other contact information with other users. If you report a lost or found item to us, we will seek to connect you with the relevant driver, including sharing actual contact information with your permission.
You do not have any access to process the personal data of passengers without the permission of us. You may not contact any passenger or collect records or store the personal data provided by the passenger.
You must comply with the rules and conditions for the processing of personal data of passengers. If any violation is found or any of the personal data of passengers is misused, we may terminate your driver's account and claim damages from you.
We may change this Statement/ statement from time to time. If we make significant changes, we will notify you by email. We encourage you to periodically review this statement for the latest information on our privacy practices.