How our taxi drivers provide great customer service


How our taxi drivers provide great customer service

At Flex Taxis, we are incredibly proud of the professionalism and friendliness offered by our drivers. We carefully select each of our drivers to ensure they meet the high expectations of our customers, and their hard work never goes unrewarded. Our drivers work harder than most to ensure your journey is a safe, comfortable and enjoyable one. We only recruit drivers with several years of experience to draw upon. Whether you’re booking a short taxi journey or need help with long-distance travel, you can rely on our drivers to provide the first-class transportation service that you deserve. Read on to find out more about why our taxi drivers provide exceptional customer service.

Going the extra mile

Our drivers always go the extra mile to deliver customer satisfaction. As friendly as they are professional, they are more than happy to help with your luggage and advise you on the best things to see and do in the area you’re travelling to. Each of our drivers holds a full, clean driving licence that they have had for at least five years. We specifically seek out taxi drivers with a friendly persona that are passionate about helping customers. Our drivers are incredibly trustworthy and know the local roads inside out. This ensures they’re always able to take the best and most affordable route to your destination. Our drivers are also incredibly smart, clean and well-dressed.

A wide range of opportunities

More and more drivers are showing an interest in joining Flex Taxis for a wide range of reasons. We have an excellent reputation when it comes to the way we treat our drivers, and we are able to offer a wide range of full and part-time driving jobs. Our drivers are fully qualified to carry out this work and are always eager to improve their skills even further.

How we treat our drivers

We are incredibly proud of the way we treat our drivers. We like to refer to our drivers as driver-partners. Our driver-partners are never treated as numbers, and we regard them as collaborators. At Flex Taxis, we enable our driver-partners to connect with more customers so they can make a great living and grow their income substantially. Flex Taxi driver-partners get the chance to embark on a wide range of interesting and enjoyable jobs, including airport transfers, seaport transfers and business excursions. Each driver gets the chance to choose the best compensation model for their needs, and they can be paid on a weekly or monthly basis. Many of our drivers have now been with us for several years due to the enjoyment they source from working with Flex Taxis.

Airport transfer drivers

We have become one of the go-to taxi firms for airport transfers. When you choose Flex Taxis for airport transfers, you can rest assured that we will get you to your terminal on time. Our airport transfer service removes the stress and strain from getting to the airport and means you don’t have to worry about paying for parking or relying on public transport. When you’re travelling back to the UK from overseas, you don’t need to worry about your flight being delayed. Our flight monitoring services mean your friendly, professional driver will be there waiting for you regardless of when you land. What’s more is that you don’t need to pay any extra should your flight be delayed.

Other reasons to choose Flex Taxis

The professionalism and reliability of our drivers are just two of the many reasons so many individuals are choosing Flex Taxis over the competition. Each of the vehicles in our fleet is no more than three years old and maintained to the highest standards. Our head office is open around the clock so our team can deal with your bookings, quotes and queries. We aim to make your journey as smooth and enjoyable as it possibly can be, whether you’re travelling just a few miles or to another part of the country.

Contact us

Now is the perfect time to get in touch if you are ready to find out more about Flex Taxis and the various services we provide to our valued customers. You can connect with us by filling in the form on our website, by giving us a call on 01992467782 or by WhatsApping us on 075626444777. We promise we will get back to you as quickly as we can so you can quickly get the guidance that you are seeking.

Posted: July 26, 2022