Open a Personal Account

Open a personal account for a quick and easy way to manage taxi bookings for the whole family. Payment can be made by direct debit and you can keep track of your expenses with a breakdown of all your journeys.

• Priority pick up.
• An efficient way to manage your regular travel requirements.
• Available for school runs.
• Monthly invoicing: pay by Direct Debit or Bank Transfer for your convenience.
• Waiting time is charged at 35p per minute, any waiting time incurred in the journey will be shown on your invoice.
• Any cancellations after the taxi has been despatched will be chargeable at full fare plus  any waiting time incurred.
• Payment must be made 14 days after the billing date.

Take Control of Your Travel – Open a Personal Account with Flex Taxis Today!

Are you looking for a simple, stress-free way to manage your taxi bookings without the hassle of repeated phone calls or last-minute worries? With a Flex Taxis Personal Account, you can take control of your travel, save time, and enjoy priority service every time you need a ride.

At Flex Taxis, we believe your journeys should be as smooth and convenient as possible. Our Personal Account service is designed for busy individuals, regular commuters, professionals, and those who need reliable, affordable transport on a frequent basis. Whether you travel daily for work, attend regular appointments, or need dependable support through programmes like Access to Work, having your own account ensures your transport is sorted—without the stress.

Why Open a Flex Taxis Personal Account?

All Your Bookings in One Place:
Manage all your regular journeys easily through your online account—no more endless phone calls, emails, or repetitive booking forms. Just log in, book, and go.

Perfect for Regular Commuters:
If you travel regularly for work, education, healthcare, or social activities, a personal account lets you pre-schedule your journeys in advance. You’ll never be left without a ride when you need it most.

Priority Booking Option:
By paying a small deposit, you can secure priority booking status, ensuring your taxi is available even during peak times or high demand periods. This is ideal for Access to Work clients, shift workers, or anyone with a tight schedule.

Secure and Flexible Payment:
Save your card details safely for quick, contactless payments. You can pay per journey or arrange monthly invoices—whichever suits you best.

Track Your Travel History:
Keep an organised record of all your past and upcoming bookings, journey times, costs, and electronic receipts—ideal for business users, Access to Work claims, or expense tracking.

Exclusive Loyalty Perks:
Personal account holders will soon enjoy access to exclusive discounts, promotions, and loyalty rewards that aren’t available to casual customers.

Reliable for Access to Work Support:
If you use Access to Work for supported travel, our system makes it easy to schedule regular rides, track costs, and provide receipts for reimbursement. We work with numerous Access to Work clients and understand the importance of punctual, reliable service.

Peace of Mind:
Your journeys are backed by our professional, fully licensed drivers, modern vehicles, and dedicated customer support team. From school runs to airport transfers, you can count on Flex Taxis to get you there safely and on time.